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Replies: 8 - Last Post: Jun 4, 2006 1:47 PM Last Post By: willmu

AlexFP

Posts: 6
Registered: 09/10/04

license management system. Error [7.1.29]
Posted: Sep 10, 2004 2:06 PM

I have just installed XP pro SP2 and now get the following message

a license system error has occurred. You must restart your systemto initialize the license management system. Error [7.1.29]
the license manager log shows the following
3696 2004/09/10 14:03:27 Reason=Fatal error
3696 2004/09/10 14:03:27 ComputerName=A-PEALING
3696 2004/09/10 14:03:27 OS=5.1.2600 Service Pack 2
3696 2004/09/10 14:03:27 File=CdaInitializer.cpp,Line=243
3696 2004/09/10 14:03:27 AdlmError=7 [Drivers for the technology is not loaded]
3696 2004/09/10 14:03:27 VendorID=1 [SAFECAST]
3696 2004/09/10 14:03:27 VendorError=29 [The RTS has not been loaded and initialised]
3696 2004/09/10 14:03:27 SafeCastVersion=4.20.20

Can anybody help me restore my autocad 2004
I have tried repairing and reinstalling to no avail
Please help
Alex

jerry milana \(...

Re: license management system. Error [7.1.29]
Posted: Sep 10, 2004 5:19 PM

in response to: AlexFP

Was AutoCAD running on this system prior to installing XP SP2? If so, what
OS were you running when things were working?

In general, I would make sure that I was logged in as a local administrator
of the computer then deactivate all virus and security systems, uninstall
AutoCAD, reboot, make sure virus and security systems are still disabled
then reinstall.

--
Jerry Milana,
Autodesk Consulting

"Alex Pealing" wrote in message
news:701766.1094825234779.JavaMail.jive@jiveforum2.autodesk.com...

I have just installed XP pro SP2 and now get the following message

a license system error has occurred. You must restart your systemto

initialize the license management system. Error [7.1.29]

the license manager log shows the following
3696 2004/09/10 14:03:27 Reason=Fatal error
3696 2004/09/10 14:03:27 ComputerName=A-PEALING
3696 2004/09/10 14:03:27 OS=5.1.2600 Service Pack 2
3696 2004/09/10 14:03:27 File=CdaInitializer.cpp,Line=243
3696 2004/09/10 14:03:27 AdlmError=7 [Drivers for the technology is not

loaded]

3696 2004/09/10 14:03:27 VendorID=1 [SAFECAST]
3696 2004/09/10 14:03:27 VendorError=29 [The RTS has not been loaded and

initialised]

3696 2004/09/10 14:03:27 SafeCastVersion=4.20.20

Can anybody help me restore my autocad 2004
I have tried repairing and reinstalling to no avail
Please help
Alex

Efim Tetelman \...

Re: license management system. Error [7.1.29]
Posted: Sep 10, 2004 6:12 PM $in response to: jerry milana \(...$ in response to: jerry milana \(...

Here are a couple more things to check:

1. Do you have administrator privilege to install a service ?

2. Is the service installed ?
Control Panel -> Administrative Tools -> Services
C-DillaCdaC11BA
- Start type = Automatic
- Service status = Running

Regards,
Efim

"jerry milana (Autodesk Consulting)" wrote in message
news:4141e23b$1_3@newsprd01...

Was AutoCAD running on this system prior to installing XP SP2? If so,

what

OS were you running when things were working?

In general, I would make sure that I was logged in as a local

administrator

of the computer then deactivate all virus and security systems, uninstall
AutoCAD, reboot, make sure virus and security systems are still disabled
then reinstall.

--
Jerry Milana,
Autodesk Consulting

"Alex Pealing" wrote in message
news:701766.1094825234779.JavaMail.jive@jiveforum2.autodesk.com...

I have just installed XP pro SP2 and now get the following message

a license system error has occurred. You must restart your systemto

initialize the license management system. Error [7.1.29]

loaded]

3696 2004/09/10 14:03:27 VendorID=1 [SAFECAST]
3696 2004/09/10 14:03:27 VendorError=29 [The RTS has not been loaded and

initialised]

3696 2004/09/10 14:03:27 SafeCastVersion=4.20.20

Can anybody help me restore my autocad 2004
I have tried repairing and reinstalling to no avail
Please help
Alex

AlexFP

Posts: 6
Registered: 09/10/04

Re: license management system. Error [7.1.29]
Posted: Sep 13, 2004 9:57 AM $in response to: Efim Tetelman \...$ in response to: Efim Tetelman \...

Hi Efim
Thanks for your response.
Yes I do have admin rights
no the C-DillaCdaC11BA service is not running
it is set to automatic however it will not start bringing up the following message

Could not start C-DillaCdaC11BA
service on Local Computer
Error 1053: the service did not respond to the start or contol request in a timely fashion

I have checked the file exists in the correct location and all seems ok. The file is version 4.20.20.0
Any further Ideas to get the service running?
regards
Alex

Efim Tetelman \...

Re: license management system. Error [7.1.29]
Posted: Sep 15, 2004 6:21 PM

in response to: AlexFP

Hi Alex,

Some information I'd like to gather from the machine on which you are seeing
this problem:

- The CdaC11ba.exe on disk (email me the actual file (rename the
extension so it gets through email, and search the whole disk).

- Check the Logon properties of the service - check to see what account
it is logged on as - should be local system account with no user
interaction. (see attached for reference).

- In the registry, an export of the following key:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\C-DillaCdaC11BA

Using regedit, open the the registry and navigate to this key. Select
it, then choose "File -> Export" to create a *.reg dump of the key contents.
Send this to me (again I'd rename the extension to get it through email)

Regards,

Efim

"Alex Pealing" wrote in message
news:11802853.1095069466393.JavaMail.jive@jiveforum2.autodesk.com...

Hi Efim
Thanks for your response.
Yes I do have admin rights
no the C-DillaCdaC11BA service is not running
it is set to automatic however it will not start bringing up the following

message

Could not start C-DillaCdaC11BA
service on Local Computer
Error 1053: the service did not respond to the start or contol request in

a timely fashion

I have checked the file exists in the correct location and all seems ok.

The file is version 4.20.20.0

Any further Ideas to get the service running?
regards
Alex

Efim Tetelman \...

Re: license management system. Error [7.1.29]
Posted: Sep 15, 2004 8:31 PM $in response to: Efim Tetelman \...$ in response to: Efim Tetelman \...

My direct email is efim.tetelman@autodesk.com

Regards,
Efim

"Efim Tetelman (Autodesk, Inc)" wrote in
message news:41488822$1_1@newsprd01...

Hi Alex,

Some information I'd like to gather from the machine on which you are

seeing

this problem:

- The CdaC11ba.exe on disk (email me the actual file (rename the
extension so it gets through email, and search the whole disk).

- Check the Logon properties of the service - check to see what

account

it is logged on as - should be local system account with no user
interaction. (see attached for reference).

- In the registry, an export of the following key:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\C-DillaCdaC11BA

Using regedit, open the the registry and navigate to this key.

Select

it, then choose "File -> Export" to create a *.reg dump of the key

contents.

Send this to me (again I'd rename the extension to get it through email)

Regards,

Efim

"Alex Pealing" wrote in message
news:11802853.1095069466393.JavaMail.jive@jiveforum2.autodesk.com...

Hi Efim
Thanks for your response.
Yes I do have admin rights
no the C-DillaCdaC11BA service is not running
it is set to automatic however it will not start bringing up the

following

message

Could not start C-DillaCdaC11BA
service on Local Computer
Error 1053: the service did not respond to the start or contol request

a timely fashion

I have checked the file exists in the correct location and all seems ok.

The file is version 4.20.20.0

Any further Ideas to get the service running?
regards
Alex

AlexFP

Posts: 6
Registered: 09/10/04

Re: license management system. Error [7.1.29]
Posted: Sep 16, 2004 10:50 AM $in response to: Efim Tetelman \...$ in response to: Efim Tetelman \...

Dear Efim
Thanks for all your help
I have cured the problem with a total uninstall including safecast and registry edit and a full reinstall with a new license No
No further problems so far
Alex

Efim Tetelman \...

Re: license management system. Error [7.1.29]
Posted: Sep 16, 2004 4:42 PM

in response to: AlexFP

Hi Alex,

I'm glad to hear that you're up and running, have a nice day.

Regards,

Efim

"Alex Pealing" wrote in message
news:9137920.1095331863968.JavaMail.jive@jiveforum1.autodesk.com...

Dear Efim
Thanks for all your help
I have cured the problem with a total uninstall including safecast and

registry edit and a full reinstall with a new license No

No further problems so far
Alex

willmu

Posts: 1
Registered: 06/04/06

Re: license management system. Error [7.1.29]
Posted: Jun 4, 2006 1:47 PM $in response to: Efim Tetelman \...$ in response to: Efim Tetelman \...

Hi Efim,
Thanks for yours and Alex's useful discussion thread from 2004. I recently came across a similar problem where I inadvertently disabled the Acad service upon startup. Set to automatic and restarted. Problem now solved. Thanks.

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